How This Guide Handles Personal Information
1. What the desk does not hold, and what a reader may ask for
1.1 Not held
The desk publishes editorial pages on Stoked Casino. It holds no casino accounts, no payment details and no player records. Registration, deposits and play on the casino site fall under the operator’s own privacy terms, which this notice does not cover.
1.2 Access, correction and deletion
A reader can ask what the desk holds about them, have it corrected or ask for it to be deleted. The request is acknowledged promptly and the desk aims to finish within thirty days. If a request cannot be met in full, the reasons are given in writing.
1.3 Proof of control
Before acting, the desk may ask the sender to confirm control of the email address used, so that information is never handed to the wrong person.
1.4 Ending contact and complaints
Agreement to be contacted can be withdrawn at any time by writing to the editorial address. Complaints go to the same address first, and a reader still unhappy with the answer may take the matter to the Office of the Australian Information Commissioner.
1.5 Format and language
Replies are given in plain text, in the language of the request. Copies of held information are supplied in a common electronic format on request.
2. Who handles information on the desk’s behalf
2.1 Suppliers
Hosting and analytics suppliers process records for the desk under their own terms. Data is not sold.
2.2 Location
Some suppliers keep data on servers outside Australia. The desk chooses suppliers that protect information to a comparable standard.
2.3 Authorities
A public authority receives information only when a law or valid order requires it.
2.4 The casino
A message sent to the desk is not passed to the casino unless the reader asks in writing.
3. How long information stays and how it is protected
3.1 Messages
A message stays until the matter is closed, then for a limited further period so that a correction can be traced. After that, it and the email address are deleted from active storage, and backup copies are overwritten in the normal cycle.
3.2 Visit records
Visit records are deleted after a short operating period.
3.3 Safeguards
Only the editorial desk can open stored messages, and technical measures guard them, though no internet transfer can be promised to be secure.
3.4 Incidents
If stored messages were lost or exposed and a reader were likely to suffer serious harm, the desk would tell that reader and take steps to limit the effect.
4. What does reach the desk
4.1 Messages
A reader who writes sends an email address, whatever name they choose to give and the text of the message. Nothing else is asked for, and a reader may write without giving a name.
4.2 Visit records
Loading a page leaves routine technical traces: date and time, pages opened, browser and device type, the general location the network address points to, and the page that led the reader here.
4.3 Cookies
Two kinds are in use, those that keep pages working and those that count visits in totals. Neither feeds advertising. Cookies can be refused or deleted in the browser, and the pages stay readable without them.
4.4 Purposes and Australian law
Messages are used to reply and to check reported errors. Visit records keep the site running, protect it from misuse and show which pages are read. The desk treats personal information in line with the Privacy Act 1988 where it applies and collects only what these uses call for.
5. Readers under 18, revisions and contact
5.1 Minors
The pages are meant for adults, and the desk does not knowingly gather data from anyone under 18.
5.2 Revisions
A revised notice replaces this one from the day it is published. This version took effect on 9 October 2026.
5.3 Contact route
Privacy questions use the same editorial address as every other enquiry: [email protected]. No special form is needed, and a message that says what is wanted and from which address it was sent is enough.